RMAs and returns without losing the transaction record

A return should be straightforward, but in most systems it isn't: cancelling a sale outright often means losing the record of what happened, which matters for accounting, inventory history, and simply knowing what took place with a given piece.

Return an item, keep the record

Return items from an invoice while preserving the full transaction record, rather than deleting the sale and losing the history of what was purchased, returned, and why.

Full create, view, and edit, from anywhere

Handle the entire RMA flow, creating, viewing, and editing a return, from your phone as easily as from a desktop, without needing to wait until you're back at your desk to process it.

Payments and cancellations handled thoughtfully

Cancelling a sale prompts you about any existing payments, letting you choose whether to keep or cancel them, so a return doesn't silently erase payment records that still matter.